Effective Date: Aug 1, 2025

At Grade-A-Rescue, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, website, and communications.

1. Information We Collect

We may collect the following types of information:
• Personal Information: such as your name, phone number, email address, and business details when you request a consultation, schedule a mock inspection, or subscribe to our services.
• SMS Consent: if you opt-in, we collect your phone number for the purpose of sending text messages.
• Usage Data: information about how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:
• Schedule consultations and mock inspections.
• Provide compliance updates and tips regarding NYC health inspections.
• Send reminders about upcoming appointments.
• Respond to inquiries and provide customer support.
• Improve our services and website experience.

3. SMS Communications

By opting in, you agree to receive communications by text message from Grade-A-Rescue regarding:

• Health inspection reminders.
• Mock inspection scheduling.
• Compliance tips and updates.
• Service promotions and important notices.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP, or request more information by replying HELP.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share data only in the following cases:
• With trusted service providers who assist in delivering our services (under confidentiality agreements).
• If required by law, regulation, or legal process.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure.

6. Your Rights

You may request to:
• Access, update, or correct your personal information.
• Opt-out of SMS or email communications at any time.
• Request deletion of your data, subject to applicable legal requirements.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 contact@gradearescue.com
📞 212.470.9909
📍 Grade-A-Rescue, New York City